Vagon is hiring a technical support specialist to be the first contact for users, handling tickets and chats, reproducing issues, and escalating when needed. You will document findings and help improve our help-center articles and product feedback.
We value 1+ years in customer-facing tech roles, strong English communication, and the ability to differentiate client-side vs server-side problems. This is a fully remote role with US Pacific working hours.
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📌 Remote Technical Support Engineer | PST Hours (Santiago Mexquititlán Barrio 1ro.)
🏢 Vagon
📍 Santiago Mexquititlán Barrio 1ro.
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