Key Responsibilities:The Microsoft 365 Enterprise Administrator will be expected to handle complex technical troubleshooting, support enterprise operations, and contribute directly to upcoming migration programs in a fast-paced environment.Responsibilities include the following, in collaboration with the broader Mobility Global IT team:Administering and supporting the Mobility Integral Microsoft 365 environment, including Exchange Online, Microsoft Teams, SharePoint, OneDrive, Intune, Entra ID, and Microsoft PurviewServing as a subject matter expert for major M365 migration and consolidation projects, including tenant readiness, coexistence planning, mailbox migration, collaboration platform migration, identity dependencies, permissions, and cutover supportPartnering with endpoint management and security teams on Conditional Access, device compliance, app protection, Autopilot, mobile access, and Intune policy alignmentSupporting Exchange Online administration, including mail flow, shared and resource mailboxes, distribution groups, transport rules, retention, spam protection, and migration troubleshootingAdministering Microsoft Teams and Teams Phone services, including governance, external and guest access, calling policies, voice routing, Direct Routing or Operator Connect dependencies, emergency calling, and number managementSupporting SharePoint and OneDrive administration, including site governance, permissions, external sharing, storage, migration planning, and post-migration validationDeveloping and maintaining PowerShell scripts and automation to improve administration, reporting,



migration readiness, auditing, and repeatable operational tasksResponding to alerts, trouble tickets, service requests, escalations, and outages promptly and effectivelyMaintaining clear documentation, runbooks, project notes, migration procedures, operational standards, and knowledge transfer materialsParticipating in cross-training with fellow team members and helping raise the team’s overall Microsoft 365 capabilityDesired Skills:Deep hands-on experience administering Microsoft 365 in an enterprise environmentStrong verbal and written communication skills, with the ability to clearly explain technical issues, migration risks, operational impacts, and recommended actions to technical and non-technical audiencesStrong understanding of Microsoft 365 security, governance, compliance, and risk reduction practicesAdvanced proficiency with Exchange Online, Teams, SharePoint, OneDrive, Intune, Entra ID, Conditional Access, and Microsoft PurviewExperience supporting or leading Microsoft 365 migrations, tenant-to-tenant migrations, divestiture or separation projects, coexistence planning, and post-migration validationStrong PowerShell skills for Microsoft 365 administration, automation, reporting,



and troubleshootingGeneral networking, DNS, identity, authentication, certificate, and mail flow knowledgeExperience working with vendors, consultants, project managers, and cross-functional technology teams during large-scale migration effortsAbility to work flexibly across a global environment, coordinating effectively across time zones, cultures, distributed teams, and shifting business prioritiesHands‑on knowledge of Microsoft Teams Phone and enterprise telephony concepts, including calling policies, voice routing, Direct Routing or Operator Connect, emergency calling, number management, and troubleshooting voice quality or call‑flow issuesA positive, proactive, and ownership-oriented mindset, consistently demonstrating a practical "can-do" attitudeExperience/QualificationsBachelor’s degree with 3 years of relevant experience or 6 years of equivalent hands‑on Microsoft 365 administration experienceMicrosoft certifications are strongly preferred, such as Microsoft 365 Administrator, Endpoint Administrator, Identity and Access Administrator, Teams Administrator, Messaging Administrator, or Security AdministratorExperience with M365 tenant migrations, Exchange Online migrations, SharePoint/OneDrive migrations, Teams administration, or divestiture-related transition work is strongly preferredPowerShell certification, formal training, or demonstrated scripting portfolio is a plusNetwork+, Security+, Azure, or other cloud certifications are a plus#J-18808-Ljbffr

📌 Microsoft 365 Enterprise Administrator (Chiapas)
🏢 S&P Global Mobility
📍 Chiapas