Company Description Vida Vacations is the exclusive selling agent for private club memberships that provide access to a collection of luxury resorts, spas, and golf courses, including the renowned Vidanta destination resorts such as Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss, and Mayan Palace. Members enjoy unforgettable vacation experiences across seven premier coastal destinations: Actual Vallarta, Riviera Maya, Los Cabos, Acapulco, Puerto Vallarta, Puerto Peñasco, and Mazatlán. Designed by visionaries and built by artisans, Vidanta resorts offer exceptional amenities and dining, with memberships granting privileged access to these locations.

Vida Vacations is a growing organization that seeks high-energy, highly motivated professionals to help deliver world-class vacation experiences. More information about memberships and resorts can be found at www.vidavacations.com and www.vidanta.com.

Role Description The Traffic Manager is a full-time, on-site role based in Puerto Vallarta, JAL, responsible for coordinating and optimizing the flow of guests, leads, and sales activities across resort and membership operations. This role manages daily scheduling and allocation of sales teams, oversees transportation and guest routing processes, and ensures that all traffic-related touchpoints support a seamless guest experience.

The Traffic

Manager monitors performance indicators, identifies bottlenecks,



and implements improvements to enhance efficiency and conversion rates. This position works closely with sales, marketing, operations, and resort staff to align traffic plans with promotional campaigns and occupancy levels, while maintaining accurate records and reporting to leadership.

Qualifications

- Experience in traffic or operations management, preferably within hospitality, tourism, or sales-driven environments.
- Strong organizational and planning skills, including scheduling, resource allocation, and coordination of high-volume guest flow.
- Ability to interpret data and performance metrics to make informed decisions and optimize processes.
- Effective communication and collaboration skills for working with cross-functional teams and frontline staff.
- Proficiency with standard office software and tools used for scheduling, reporting, and workflow management.
- Demonstrated ability to work on-site in a fast-paced environment, multitask, and remain calm under pressure.
- Fluency in Spanish; proficiency in English is highly beneficial due to international clientele.
- Previous experience in resort operations, membership programs, or sales support is an advantage.
- High school diploma required; a bachelor’s degree in Business, Hospitality Management, or a related field is preferred.

📌 Traffic Manager (Puerto Vallarta)
🏢 Vida Vacations
📍 Puerto Vallarta