Stand8 Technology Consulting seeks a tri-lingual IT Helpdesk Analyst fluent in Japanese, English, and Spanish to join the Guadalajara support team. You will provide Level 1 and Level 2 support to onsite users for a major media and entertainment client, troubleshoot Windows and Mac OS issues, and perform device setups and imaging to match user preferences.
The role requires strong customer service, experience with ServiceNow, and knowledge of O365, Outlook, and Adobe.