Remoto: Trabajo híbrido

At Varicent, we're not just transforming the Sales Performance Management (SPM) market—we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the ** Forrester Wave Report for SPM, Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of integral industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Primary PurposeThe Cloud Operations Engineer I ensures that services run smoothly, are highly available, and are cost-effective, while monitoring and resolving production problems with zero or minimal impact to the business. The role sits within a high-performing team in a growth-stage technology company that continuously reflects on and improves software development. The Cloud Operations Team values high technical competency and the ability to react quickly to develop solutions for a rapidly growing team.KEY RESPONSIBILITIESFollow standard procedures to handle and resolve requests for the Cloud Operations team.Support, optimize, and improve production environments as part of a squad of cloud engineers.Carry out proactive maintenance of supported customer environments.Manage application infrastructures across several geographically dispersed data centers.Work with application teams to automate application setup, deployment, and configuration.Continually monitor and tune application infrastructure to ensure optimal performance, availability, and utilization of resources.Engineer and deploy releases, enhancements, and upgrades or new applications throughout non-production and production environments.Provide input on scalability, capacity planning, and high availability concerns.Work with Architecture, Development,



and Quality Assurance teams to contribute to the technical planning of upcoming features in the next release.Lead technical discussions and design for new projects.KNOWLEDGE, SKILLS & EXPERIENCEBachelor's degree in Computer Science, Software Engineering, or equivalent experience.2 – 4 years of professional experience in a DevOps role.Previous experience working on a client-facing product or service in production.Knowledge of IaaS and cloud platforms such as IBM Cloud, AWS, Azure, and Google Cloud Platform.Programming & Automation:- Experience in automation and software development with proficiency in languages such as Java, Python, Ruby, C/C++, or PL/SQL.Scripting capability in PowerShell, BASH, or Python.Knowledge of configuration management and automation tools such as Chef, Puppet, Ansible, and AWS CloudFormation.Systems & Networking:Strong technical knowledge of operating system administration for Windows Server and Linux (RedHat/CentOS, Ubuntu). Good knowledge of networking principles, with experience in firewalls, load balancers, hardware configurations, and database servers.Experience implementing, delivering, and troubleshooting CI/CD build pipelines (Jenkins, Git, GitHub, and AWS integration). Experience in container technology and microservices, including container application implementation and troubleshooting with Docker (Engine, Images) and management utilities (Kubernetes). Databases & Monitoring:Experience in SQL and PostgreSQL server administration (backup/recovery) and T-SQL scripting.Strong knowledge of monitoring and log management tools (NewRelic, CloudWatch). FIRST 30 DAYS: GETTING STARTEDLearn the Cloud Operations environment, infrastructure, tools, and support procedures.Familiarize yourself with deployment workflows, monitoring tools, and automation practices.Shadow team members during troubleshooting, maintenance, and production support.FIRST 60 DAYS:



BUILDING MOMENTUMHandle routine support requests, troubleshooting, and infrastructure maintenance.Support deployments, upgrades, and automation initiatives.Monitor system performance and collaborate with Development, Architecture, and QA teams.FIRST 90 DAYS: HITTING YOUR STRIDEIndependently manage assigned Cloud Operations tasks and resolve technical issues.Improve automation, monitoring, deployments, and operational processes.Contribute to infrastructure scalability, reliability, and performance improvements.The actual base salary will vary based on factors including individual qualifications and market data, as objectively assessed during the interview process.Overview of Benefits:Health & Wellness — Comprehensive medical, dental, and vision coverage tailored to your local needsTime Off — PTO and public holidays to rest, recharge, and do what matters mostVolunteer Days — Dedicated time to give back and support the communities that matter to youIgnite Days — Dedicated learning days to support continuous growth, skill development, and professional learningFinancial — Compensation that reflects your market and your valueRetirement — Retirement plans designed to help you build long-term financial securityTuition Assistance — Invest in your growth with support for continuing education and professional developmentFlexibility — Work where you thrive, with remote and hybrid options available across most regionsVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact#J-***-Ljbffr

📌 Operations (Cloud Engineering) (México)
🏢 Varicent
📍 México