Capgemini seeks a dedicated engineer to own the resolution of P1/P2 incidents in production, ensuring minimal business impact and SLA compliance. You will be the primary contact for client stakeholders during incidents, escalations and service reviews.
You will lead RCA activities, drive permanent fixes to improve platform stability, and coordinate onsite and offshore teams to deliver seamless support for Databricks, GCP and Airflow in a fast-paced production environment.
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📌 Data & Analytics Production Support Engineer (Remote MX) (Ciudad de México)
🏢 Reconocida empresa
📍 Ciudad de México
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