Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. About the team
- IT Digital Delivery The Digital Delivery team at GBG is at the heart of transforming how we work, powering the systems, data, and technology that enable our general business to grow, innovate, and serve our customers better. We're a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Ironclad, Hubspot, Power BI, and automation tools. The Role
- Salesforce Administrator The Salesforce Administrator is responsible for the day-to-day management, configuration, and support of the Salesforce platform. As part of the Salesforce Centre of Excellence (CoE), this role ensures the stability, usability, and security of Salesforce environments, while supporting business users with queries, enhancements, and issue resolution. The Salesforce Administrator plays a key role in platform operations, user management,



data optimisation and ongoing improvements to deliver a robust and efficient CRM experience aligned with business objectives. The right individual will play a key role in aiding our team to deliver 24/5 global support. Salesforce Management & Support Monitor system performance, conduct routine maintenance, and manage scheduled jobs. Perform data imports, deduplication, and data quality checks. Configuration & Enhancement Assist with user acceptance testing and deployment of configuration changes. Training & Documentation Provide training and guidance to users across teams to ensure effective platform use. Maintain platform documentation including configuration records, user guides, and FAQs. Experience administering Salesforce environments (Sales Cloud, Service Cloud, or Revenue Cloud). Strong knowledge of Salesforce standard functionality and configuration tools. Proficiency with data tools (e.g., Data Loader). Relevant Salesforce Certifications. Experience with user training or platform adoption initiatives. Familiarity with DevOps tools such as Gearset, Copado, or SFDX. Experience working with Agile, product-centric delivery models, or CoEs. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ** and we'll be in touch. Unleash your potential and be part of our mission to power safe and rewarding digital lives.

📌 Salesforce Administrator (Xico)
🏢 GBG
📍 Xico