Responsibilities - Develop, maintain, and enhance Power BI dashboards and reports supporting ITAD operations, performance management, and business decision-making.
- Analyze operational data to identify trends, exceptions, root causes, and opportunities for process improvement.
- Define and monitor KPIs and performance metrics, translating data into clear and actionable business insights.
- Support the ITAD portal, assisting users with functional questions, data-related issues, process execution, and issue resolution.
- Partner with business and technical teams to identify opportunities to enhance ITAD portal functionality, usability, data quality, and reporting capabilities.
- Gather and document business requirements and translate them into dashboards, reports, portal enhancements, and process improvements.
- Validate data across systems and reports, investigating inconsistencies and supporting improvements to data quality and reporting accuracy.
- Support testing and validation of ITAD portal changes, enhancements, and new functionality, including user acceptance testing (UAT).
- Collaborate with regional and integral stakeholders to maintain and continuously improve ITAD business processes.
- Support operational reviews by preparing performance reporting and clearly communicating findings, risks, and opportunities.
- Identify opportunities to automate or simplify manual reporting and operational activities.
- Create documentation, process guides, and training materials and provide guidance to ITAD portal users.
- Support priority projects and continuous improvement initiatives across the ITAD organization.
Education & Experience Recommended Four-year degree in Supply Chain Management, Business Administration, Information Systems, Data Analytics, Operations Management,



or a related discipline, or equivalent demonstrated experience.
- Typically 2-4 years of professional experience in data analytics, business intelligence, supply chain, operations, IT asset management, or a related field.
- Hands‐on experience developing and maintaining Power BI dashboards and reports is strongly preferred.
- Experience supporting business applications, portals, or digital workflow solutions is preferred.
- Experience in IT Asset Disposition (ITAD), asset management, reverse logistics, returns, or services supply chain is an advantage but not required.
Knowledge & Skills - Microsoft Power BI - Data visualization and dashboard development - Data analysis and interpretation - KPI development and performance reporting - Data validation and data quality - Business requirements gathering - Business and operational process analysis - Problem solving and root cause analysis - Process improvement - User Acceptance Testing (UAT) - User support and troubleshooting - Documentation and training - Supply chain and operations Highly Desirable - Power Query - SQL - DAX - Advanced Microsoft Excel - Data modeling - Workflow and portal support - IT Asset Disposition (ITAD)



- IT Asset Management - Reverse logistics - SAP or other ERP applications - Process automation and continuous improvement - Cross-Organization Skills - Effective Communication - Analytical Thinking - Results Orientation - Learning Agility - Digital Fluency - Customer Centricity - Collaboration - Problem Solving - Attention to Detail Impact & Scope Contributes directly to the effectiveness of ITAD operations through data-driven insights, reporting, and portal support.
Works with regional and global stakeholders to solve operational issues and improve business processes.
Independently manages assigned reporting, analytics, and portal-support activities while contributing to broader improvement initiatives.
Provides analysis and recommendations that support operational and management decision-making.
Complexity Works on moderately complex operational and analytical problems using established processes and sound judgment.
Investigates data, reporting, and portal issues to identify root causes and recommend solutions.
Balances day-to-day operational support with dashboard development and continuous improvement activities.
Escalates more complex technical issues while retaining ownership of business requirements, testing, and user communication.
Preferred Certifications - Microsoft Certified: Power BI Data Analyst Associate (PL-300) - Lean Six Sigma or continuous improvement certification - Project management certification or training - Supply chain or IT asset management certification Job - Supply Chain & Operations Schedule - Full time Shift - First Shift (Mexico) Travel - Relocation – Equal Opportunity Employer (EEO) – HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital s

📌 Itad Business Analyst (México)
🏢 HP..
📍 México