Nidec Corporation is a global leader in motor manufacturing and motion control solutions, employing more than 100,000 associates worldwide. Our products support a wide range of industries, including automotive, industrial, appliance, commercial, and infrastructure applications. At Nidec, we are committed to innovation, operational excellence, and delivering high-quality solutions that power everyday life around the world. We are seeking a highly motivated Resident Engineer to serve as the primary technical liaison between our manufacturing operations and the customer. This role is responsible for ensuring product quality, supporting issue resolution, and maintaining strong customer relationships by providing on-site engineering support. The Resident Engineer will play a critical role in addressing customer concerns, coordinating corrective actions, and driving continuous improvement initiatives.

Key Responsibilities
• Act as the main technical point of contact between the customer and internal teams.
• Support customer manufacturing facilities by addressing product quality concerns and providing timely solutions.
• Lead root cause analysis activities using methodologies such as 8D, 5 Why, Fishbone, and corrective/preventive actions.
• Coordinate containment actions and ensure rapid response to customer issues.
• Monitor quality performance metrics and customer scorecards.
• Facilitate communication between Quality, Manufacturing, Engineering, Supply Chain, and Customer teams.
• Participate in customer meetings, audits, and product launches as required.
• Support warranty analysis and field failure investigations.
• Track customer complaints and drive closure of corrective actions.




• Ensure compliance with customer-specific requirements and industry quality standards.
• Identify opportunities for process improvements to enhance product performance and customer satisfaction. Qualifications
• Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing, Electrical, or related field).
• Minimum 3 years of experience in a Resident Engineer, Quality Engineer, Customer Quality Engineer, or related role.
• Experience supporting automotive, industrial, manufacturing, or electromechanical products.
• Strong knowledge of quality tools and problem-solving methodologies (8D, APQP, PPAP, FMEA, SPC, MSA).
• Experience interacting directly with customers and managing escalations.
• Strong analytical, communication, and interpersonal skills.
• Ability to work independently and in a fast-paced environment.
• Advanced English communication skills (written and verbal). Preferred Qualifications
• Experience within automotive, metal-mechanical, manufacturing, or industrial sectors.
• Knowledge of IATF 16949, ISO 9001, and core quality tools.
• Customer-facing experience with OEMs or Tier 1 suppliers.
• Certified Quality Engineer (CQE) or equivalent certification is a plus. Why Join Nidec?
• Opportunity to work with a integral industry leader.
• Exposure to world-class manufacturing and customer environments.
• High-impact role with direct customer interaction.
• Professional development and career growth opportunities.
• Collaborative and innovative work culture. Interested in this Opportunity? We’d love to hear from you Apply through LinkedIn or send your updated resume directly to: ? Humberto.
[email protected]

📌 Resident Engineer (Ciudad Apodaca)
🏢 Nidec Motor
📍 Ciudad Apodaca