Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex>t generations – and that’s exactly what you can do joining us Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life. Making objects and their surfaces more attractive and longer-lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings. You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe. Click here to see why we are proud of what we do in allnex For a sneak peek into life at allnex site, don’t miss our manufacturing Operator Movie Position Overview As a Customer Service Operations Intern, you will support reporting, data management, and day-to-day business activities that help our teams serve customers across the Americas. You will gain hands-on experience using SAP and Excel while working closely with Customer Service, Sales, Pricing, and Supply Chain teams. This internship offers valuable exposure to business operations in a global organization, the opportunity to learn from experienced professionals, and a adaptable schedule designed to complement your academic commitments. Responsibilities
• Prepare and maintain recurring sales, order, and KPI reports using SAP and Excel,



including metrics such as order intake, backlog, on-time delivery, and pricing activity.
• Review sales and order data to help identify trends, data discrepancies, and opportunities for process improvements.
• Support the maintenance and accuracy of customer, order, and pricing information in SAP, helping ensure data remains accurate and up to date.
• Assist in monitoring open orders and sales-related requests, coordinating with Customer Service, Supply Chain, Logistics, and Credit teams to support timely resolution.
• Prepare presentations, reports, and summaries for business reviews, team meetings, and management updates.
• Coordinate meetings with internal stakeholders and help track follow-up actions and deadlines.
• Document processes, procedures, and work instructions related to Customer Service and sales operations activities.
• Support process improvement, automation, and digitalization initiatives aimed at increasing efficiency and simplifying daily operations.
• Assist with special projects and administrative activities as needed. Required Skills and Experience
• Intermediate English skills, with the ability to read, understand, and communicate in a professional environment. Strong written English is highly desirable.
• Working knowledge of Microsoft Excel, including formulas,



lookups, and pivot tables.
• Availability to work 30 hours per week (6 hours per day) in a hybrid work environment in Guadalajara.
• Strong attention to detail, good organizational skills, and an interest in developing skills in data analysis, customer service, and business operations.
• Participation in academic projects, student organizations, extracurricular activities, volunteer work, internships, part-time jobs, or other experiences that demonstrate collaboration, initiative, and a willingness to learn. Qualifications
• Currently pursuing a Bachelor's degree in Industrial Engineering, Business Administration, International Business, Marketing, Finance, or a related field.
• Active student status throughout the internship period (4 to 6 months).
• Students in the final semesters, trimesters, or equivalent stage of their academic program are preferred.

We offer
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career. Equal Employment Opportunity allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities. Find out how you can make an impact Check out our careers page for available opportunities. We look forward to hearing from you. www.allnex.com

📌 Intern, Customer Service Operations (Guadalajara)
🏢 Allnex
📍 Guadalajara