Company Description TodoRetail Mexico, founded in 2007, helps suppliers and retail chains improve their business performance at the point of sale. Leveraging more than 100 years of combined industry expertise, the company designs effective, easy-to-implement programs that drive better financial returns. TodoRetail focuses on reducing the learning curve for commercial teams, enabling faster, more informed decision-making in retail operations. The organization is committed to supporting clients in optimizing their commercial strategies and execution in stores. Role Description The Key Account Manager (KAM) is a full-time role based in the Mexico City Metropolitan Area with a hybrid work model, combining onsite client interaction and some work-from-home flexibility. This role is responsible for managing and growing key retail and supplier accounts, building long-term relationships, and ensuring high levels of client satisfaction. Day-to-day activities include developing account plans, tracking commercial performance at the point of sale, analyzing data to identify opportunities, and coordinating with internal teams to deliver programs and solutions. The KAM will negotiate commercial agreements, monitor execution of initiatives, prepare performance reports, and provide proactive recommendations to improve financial results for clients. Collaboration with sales, operations,



and marketing teams is essential to align client needs with TodoRetail’s service offerings. Qualifications
• Strong account management skills, including experience handling key accounts and maintaining strategic client relationships.
• Solid analytical skills for interpreting sales data, retail metrics, and financial reports to identify opportunities and risks.
• Business planning capabilities to design and execute account plans, commercial strategies, and point-of-sale improvement initiatives.
• Customer service orientation with the ability to respond promptly, manage expectations, and deliver high-quality support to clients.
• Relevant experience in retail, consumer goods, or B2B services focused on point-of-sale or commercial operations.
• Excellent communication and negotiation skills, with the ability to present insights and proposals to internal and external stakeholders.
• Ability to work in a hybrid environment, manage priorities independently, and collaborate effectively in cross-functional teams.
• Degree in Business, Marketing, Economics, or a related field, or equivalent practical experience.
• Proficiency in common office and data analysis tools (e.g., spreadsheets, presentations, CRM systems); experience with retail analytics tools is a plus.
• Fluency in Spanish and good command of written and spoken English preferred.

📌 KAM (Ciudad de México)
🏢 TodoRetail Mexico
📍 Ciudad de México