Job Description
The National Accounts Manager serves as the primary commercial point of contact for assigned national accounts. The role manages complex customer relationships, negotiates commercial agreements, and aligns internal teams to meet customer expectations across products, services, pricing, and delivery. This position does not have formal people‑management responsibility, but exercises influence through coordination of Sales, Operations, Supply Chain, Finance, and Customer Support teams. The role typically reports to a Director of Sales, Regional Sales Leader, or Commercial Director. Responsibilities and duties
• National Account Ownership & Strategy
• Own end‑to‑end relationship management for assigned national or strategic accounts
• Develop and execute multi‑year account strategies aligned with company objectives
• Identify growth opportunities across products, services, and geographies
• Revenue Growth & Commercial Performance
• Achieve annual sales, margin, and growth targets for assigned accounts
• Manage pricing, contract terms, and commercial negotiations
• Expand account penetration through upselling, cross‑selling, and new business initiatives
• Customer Relationship Management
• Build and maintain strong relationships with customer leadership and key stakeholders
• Act as the primary escalation point for customer issues or concerns
• Ensure high levels of customer satisfaction and long‑term retention
• Cross‑Functional Coordination Lead internal coordination across Sales, Operations, Supply Chain, Quality, and Finance




• Align internal execution to customer requirements and service expectations
• Support resolution of operational, delivery, or quality issues impacting accounts
• Contract & Agreement Management
• Negotiate and manage national pricing agreements, contracts, and renewals
• Ensure compliance with contractual terms and internal approval processes
• Partner with Legal and Finance on complex commercial agreements
• Forecasting, Planning & Reporting
• Develop accurate sales forecasts and account pipelines
• Monitor account performance against targets and KPIs
• Prepare account reviews, performance summaries, and customer presentations
• Market & Customer Insight
• Monitor customer trends, competitive activity, and market dynamics
• Provide voice‑of‑customer feedback to internal teams
• Support product development, pricing strategy, and go‑to‑market initiatives
• Continuous Improvement & Best Practices
• Identify opportunities to improve sales processes and account management effectiveness
• Share best practices and insights across the sales organization
• Support onboarding or mentoring of less‑experienced account managers as needed Education, Experience and Skills
• Bachelor’s degree in Business, Marketing, Sales, or related field required




• Master’s degree or MBA preferred
• Typically 7–10+ years of progressive sales or account management experience, including national or strategic accounts
• Knowledge, Skills & Abilities
• Proven success managing large, complex customer accounts
• Strong negotiation, contract management, and relationship‑building skills
• Ability to develop and execute strategic account plans
• Financial acumen and understanding of pricing, margin, and P&L; drivers
• Strong cross‑functional influence without formal authority
• Excellent written, verbal, and presentation skills
• Ability to operate independently and manage multiple priorities
• Willingness to travel as required to support customer needs PHYSYCAL ENVIRONMENT This position involves time mainly in the office area with frequent visits to facilities and gatekeepers on the ground, it requires regular computer use and good database management. In case of having to go to production areas personal protection equipment will be provided, including protective shoes, safety glasses. sleeves, gloves, apron, and ears protection. COMPETENCE Competence is achieved when the National Accounts Manager demonstrates that he/ she knows the established processes and has the ability to transmit to other people the importance of complying with them. Performs to ethical standards, takes responsibility and is a role model of integrity and corporate values; aligns vision, strategy, goal, and people; Focuses on company needs and practices customer orientation; Promotes a diverse culture of collaboration and learning.

📌 National Account Manager (Ciudad Apodaca)
🏢 Nidec Motor
📍 Ciudad Apodaca