SupportYourApp is seeking a Technical Support Engineer to handle escalated technical issues across backend, databases, and integrations. You will reproduce bugs, analyze data traces, and implement small fixes while documenting findings for engineering escalation.
The role requires strong English communication, 2+ years of customer-facing tech support, solid SQL skills, and familiarity with PHP/JS/TS. Remote work from EU is supported, with USD compensation and a night shift schedule.
📌 Global Technical Support Engineer (Toluca de Lerdo)
🏢 SupportYourApp
📍 Toluca de Lerdo
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