Customer Acquisition Senior Manager (Ciudad de México)

Customer Acquisition Senior Manager (Ciudad de México)

03 nov
|
Didi Global
|
Ciudad de México

03 nov

Didi Global

Ciudad de México

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

1. drive cash loan business growth in MX

2. Continually provide excellent service for customers

3. you will work with the best team with potential and ambitions in credit business

4. international and diversified team

Role Responsibilities

- Responsible for the user and product operation of the cash loan business in Mexico, responsible for the customer acquisition scale and cost, dismantling target and realize target;
- With the goal of transformation, understand the process and user funnel of cash loan products in Mexico, analyze user portraits and needs, build user stratification system, formulate differentiated user communication and transformation strategies,



and bring continuous growth and efficiency optimization to the business through marketing activities and scene diversion;
- Responsible for the basic capacity planning of the operation of credit business, including promoting the construction of marketing activities system and improving the monitoring of strategic data;
- Be able to find and locate problems in time, and be able to disassemble and optimize problems;
- Pay attention to changes in market competition, investigate changes in competing products and operational strategies, output valuable strategic optimization plans and promote the implementation.
- Sensitive to identify and explore market opportunities, explore cooperation opportunities, and conduct business negotiations.

Role Qualifications

- Bachelor degree or above, have more than five years of work experience, more than one year of experience in Internet user growth operation, traffic operation or credit/banking industry;
- Fluent in English, have strong communication skills and good team spirit, able to undertake cross-regional team cooperation and project management;
- Have strong external communication skills, complex problem solving skills and self-drive, and can quickly adapt to changes;
- Down-to-earth, Have excellent execution, independent thinking ability and adaptability;

EEO Statement





- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnanc

📌 Customer Acquisition Senior Manager (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México

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