htnexusmx in Mexico City seeks an Application Support Analyst with advanced English to ensure reliable performance of critical enterprise applications in an international environment.
This hybrid role (3 days on-site / 2 days remote) requires 4–5 years in enterprise support, ITSM (ServiceNow), RCA, and ITIL familiarity, with general collaboration and documentation duties.
You will monitor incidents, analyze trends, and contribute to knowledge sharing and process improvements.
📌 Senior Enterprise App Support Analyst (Ciudad de México)
🏢 htnexusmx
📍 Ciudad de México
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