Sovos seeks a Junior Technical Support Specialist for its LATAM operations in Mexico. You will resolve escalated technical issues for our SaaS platform, with a focus on PostgreSQL, file imports, and custom reporting.
The role requires night shifts (Wed–Sun, 8pm–3am) to support LATAM customers, and you will help document solutions and build knowledge articles. You will troubleshoot, create automation scripts, and collaborate with development and support teams to ensure high availability and
📌 Remote LATAM Junior Tech Support Specialist (Ciudad de México)
🏢 Sovos
📍 Ciudad de México
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