Our client, WhatJobs Direct, is actively seeking a dedicated Trabajador Social de Enlace to join their fully remote team. This vital role focuses on bridging the gap between healthcare services and individuals needing support to navigate the complexities of the healthcare system. You will serve as a crucial point of contact, assisting clients in accessing medical care, understanding treatment plans, and connecting them with necessary social and community resources. This position is adecuado for a proactive and empathetic professional with a strong understanding of healthcare and social service systems. As a remote-first role, you will have the flexibility to work from your home office, contributing significantly to patient well-being across León, Guanajuato . We are committed to fostering a supportive virtual environment where you can thrive and make a meaningful impact.

About the Role

Our client, WhatJobs Direct, is actively seeking a dedicated Trabajador Social de Enlace to join their fully remote team. This vital role focuses on bridging the gap between healthcare services and individuals needing support to navigate the complexities of the healthcare system. You will serve as a crucial point of contact, assisting clients in accessing medical care, understanding treatment plans, and connecting them with necessary social and community resources. This position is ideal for a proactive and empathetic professional with a strong understanding of healthcare and social service systems. As a remote-first role, you will have the flexibility to work from your home office, contributing significantly to patient well-being across León, Guanajuato . We are committed to fostering a supportive virtual environment where you can thrive and make a meaningful impact.

Key Responsibilities

- Assess patients' social, emotional, and financial needs related to their health conditions.




- Facilitate patient access to healthcare services, including appointments, medical treatments, and specialist referrals.
- Educate patients and their families about their medical conditions, treatment options, and available resources.
- Connect patients with community support services, such as transportation assistance, housing, and financial aid.
- Advocate for patients' needs within the healthcare system and other relevant agencies.
- Provide emotional support and counseling to patients and families coping with illness and its impact.
- Collaborate closely with physicians, nurses, and other healthcare professionals to ensure coordinated care.
- Maintain accurate and confidential patient records and documentation.
- Develop and implement care plans in conjunction with the healthcare team.
- Stay updated on health policies, community resources, and best practices in healthcare social work.

Requirements

- Bachelor's degree in Social Work, Public Health, or a related healthcare field.
- Minimum of 2 years of experience as a social worker or case manager in a healthcare setting.
- Thorough knowledge of the healthcare system, medical terminology, and patient rights.
- Familiarity with social service agencies and community resources in León, Guanajuato .
- Excellent communication, interpersonal, and active listening skills.
- Strong organizational and time management abilities, crucial for remote work.
- Proficiency in using electronic health records (EHR) and other digital communication tools.
- Empathetic and patient demeanor, with a strong commitment to patient advocacy.
- Ability to work independently with minimal supervision in a remote environment.
- Access to a reliable internet connection and a suitable home office space.

Benefits

This fully remote position offers a competitive salary and a comprehensive benefits package, including health, dental, and vision insurance. We provide paid time

📌 Enfermero/A Titulado (León)
🏢 Anonymous
📍 León