Our client, a growing retail distribution company, is looking for a detail-oriented Logistics and Delivery Coordination Specialist to join their team in Torreón, Coahuila, MX . This role is responsible for the planning, execution, and monitoring of all delivery operations to ensure timely and accurate fulfillment of customer orders. The idóneo candidate will have a strong understanding of last-mile logistics, route optimization, and fleet management coordination. You will work closely with drivers, warehouse staff, and customer service teams to ensure a smooth delivery process. This position offers a great opportunity to contribute to the efficiency of our client's supply chain and enhance customer satisfaction. We are seeking a proactive individual who can manage dynamic delivery schedules and resolve any issues that may arise during transit. Your role is crucial in maintaining our client's reputation for reliable and efficient delivery services. The successful candidate will demonstrate excellent problem-solving skills and a commitment to operational excellence.
Key Responsibilities
- Plan and schedule daily delivery routes for the fleet, optimizing for efficiency and time.
- Coordinate with drivers to ensure timely pickups and deliveries.
- Monitor delivery progress and provide real-time updates to customers and internal teams.
- Manage and maintain accurate delivery records and documentation.
- Address and resolve any delivery issues, such as delays, damages, or customer complaints.
- Communicate effectively with warehouse staff to ensure orders are picked, packed,
and ready for dispatch.
- Ensure compliance with all traffic laws and safety regulations for fleet operations.
- Assist in managing fleet maintenance schedules and driver schedules.
- Identify opportunities to improve delivery processes and reduce costs.
- Collaborate with customer service to handle delivery-related inquiries and feedback.
Requirements
- High school diploma or equivalent
- Associate's degree in a related field is a plus
- 2-3 years of experience in logistics, transportation coordination, or delivery management.
- Knowledge of route planning software and GPS tracking systems.
- Understanding of last-mile delivery operations and challenges.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and manage multiple priorities effectively.
- Proficiency in MS Office Suite, especially Excel.
- A proactive approach to problem-solving and a strong sense of responsibility.
- Familiarity with vehicle maintenance and driver management is advantageous.
Benefits
- competitive salary
- health benefits
- paid vacation
- opportunities for professional development
Our client offers a competitive salary, health benefits, paid vacation, and opportunities for professional development. Employees will be part of a collaborative team environment focused on efficient operations in Torreón, Coahuila, MX . This role provides a chance to significantly impact customer satisfaction and operational efficiency within the logistics department.
📌 Especialista en Logística y Coordinación de Entregas (Torreón)
🏢 Placements24
📍 Torreón
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