Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with versátil work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

As a part of the Entrega City Ops Team, you will be responsible for the definition of engagement and pricing strategies. We are looking for data driven individuals who are not afraid of testing new hypothesis and implement the strategies with the best results You should excel in data analysis and communication skills to be able to present results to the company and explain the logic of the strategies to the team.

Role Responsibilities

- Ownership of strategies to improve Entrega users engagement
- Fully own dashboards and analytics that provide visibility into key user metrics
- Use internal data to build insights, develop a strategy, outline an execute tests, and scale
- Collaborate with several supporting areas like marketing, product,



and user research
- Create a fun, inclusive, and safe work culture: You will help build a hard-working, challenging but fun workplace. Balance hard work with celebrating strong results, and build a culture that enables everyone on the team to learn, grow, and achieve our collective goals

Role Qualifications

- Experience in a highly dynamic work environment (startup or consulting experience is preferred)
- Bachelor’s degree in Engineering, Economics, Business Administration, Finance, Computer Science or any related bachelor’s degree
- Experience with data-based decision-making, exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team
- A growth mindset (not afraid of testing new strategies and implementing the most efficent ones)
- Attention to detail with swift execution
- Solid knowledge of SQL
- Proficiency in English & Spanish
- Strong verbal and written communications skills
- Great attitude, hands-on and strong teamwork mindset. Self-motivation with a strong affinity for problem solving, driving action, and strong project ownership

EEO Statement

- We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.




- We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
- We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
- We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
- We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
- We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive a

📌 Operations Senior Analyst (Ciudad de México)
🏢 Didi Global
📍 Ciudad de México