American Express is seeking a Customer Care Professional – Chat to deliver outstanding digital customer experiences. You will handle chat interactions, resolve inquiries promptly, and promote self-service tools while maintaining clear and empathetic communication.
The role emphasizes data privacy, documentation accuracy, and proactive issue resolution. The position supports a fast-paced environment with performance metrics and collaboration within a high-performing team, offering opportunities
📌 Chat Care Specialist — Customer Experience Pro (Ciudad de México)
🏢 American Express
📍 Ciudad de México
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