FedEx Express Latin America and Caribbean Division in Mexico City is seeking a Specialty Customer Representative to handle US-based customer inquiries and provide shipment issue resolutions across multiple channels. The role is full-time and on-site, located in Mexico City.
The adecuado candidate has a High School diploma, English fluency (750 TOEIC), and at least 3 years of customer service experience, with strong knowledge of FedEx tracking systems and solid communication and problem-solving