Mondelez Mexico is seeking a proactive professional to manage consumer contacts, drive satisfaction, and retain loyalty within its consumer relations operations. You will turn consumer interactions into actionable insights and lead reporting to measure outcomes.
This role focuses on strategic oversight of consumer relations, with emphasis on improving frontline experience, handling recall-related concerns, and collaborating with cross-functional teams to optimize customer engagement.
📌 Senior Consumer Insights (Santa Fe)
🏢 Mondelēz International
📍 Santa Fe
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