1840 & Company in Guadalajara, Jalisco, Mexico is seeking an IT Support Specialist who will own onboarding/offboarding, manage accounts in Active Directory and Microsoft 365, and liaise with our MSP. You will handle password resets, MFA enrollments, and remote support while documenting procedures and building a knowledge base.
You will work with ERP, phone, and cloud tools, ensure license compliance, and contribute to automation using AI-assisted docs and scripts. Fluency in English is required.
📌 IT Tier 1 Support — Onboarding, Accounts (Centro)
🏢 1840
📍 Centro
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