Fundada en 2004, OLIVER es la primera y única empresa del mundo especializada en diseñar, crear y gestionar agencias y ecosistemas de marketing internos a medida con el modelo inhouse para distintas marcas. Colaboramos con más de 300 clientes en más de 40 países y seguimos sumando. Nuestro modelo único impulsa la creatividad y la eficiencia, lo que nos permite ofrecer soluciones personalizadas que impacten profundamente en las audiencias.

Como parte de Brandtech Group , estamos a la vanguardia en el uso de tecnología de inteligencia artificial para revolucionar la forma en que creamos y entregamos nuestro trabajo. Nuestras soluciones de inteligencia artificial mejoran la eficiencia, estimulan la creatividad e impulsan la toma de decisiones acertadas, lo que permite a nuestros equipos producir resultados innovadores e impactantes.

THE OPPORTUNITY

OLIVER’s looking for a senior leader to take full accountability for the studio’s client relationships, creative quality, team performance, and commercial growth. Based in Mexico City, you’ll sit at the intersection of client services, strategic leadership, and business management — partnering with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider.

THE ROLE

You’llbe the personultimately accountablefor the Dove studio’s success, measured by client satisfaction, team performance, creative quality, and commercial health. This is a role that sits at the intersection of client services, leadership, strategy, and commercial management. Youwon’tbe in the day-to-day detail of every project, butyou’llhave clear oversight ofwhat’smoving through the studio, andyou’llset the standard for how the teamoperates, collaborates, and delivers.





We’relooking for someone with a strong agency background who understands the complexities of working embedded within a major general brand. Someone who can partner with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider. Someone who can develop, coach, and inspire a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.

Success means a client team that sees the studio as an indispensable partner, a studio team that is motivated, developing, and delivering its best work, and a commercial position that is healthy, growing, and clearly demonstrating value.

YOUR DAY-TO-DAY

- Leading and developing a multi-disciplinary team across social, creative, strategy, production, and content — coaching senior leads and building a studio culture where people thrive and deliver their best work
- Owning the senior client relationship with Dove, serving as the primary escalation point and long-term strategic partner for senior brand stakeholders
- Maintaining clear oversight of the studio’s pipeline and work-in-progress, directing teams effectively without being pulled into individual project detail
- Identifying and driving growth opportunities — expanding the studio’s remit beyond production into strategy, upstream creative, and data-led work
- Managing the studio’s P&L;: forecasting, commercial tracking,



scope management, and reporting to OLIVER senior leadership
- Overseeing resource planning and allocation across workstreams, ensuring the right people are on the right work at the right time
- Guiding the team’s adoption of Gen AI tools and workflows, and positioning AI capability confidently in client conversations and proposals

WHAT YOU BRING

- 10+ years of relevant agency experience, witha significant portionin client services, account leadership, or business management roles
- Proven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and production
- A track recordof building andmaintainingtrusted partnerships with senior clients at Brand Director or VP level within major consumer brands
- Experience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brandorganisationsoperate
- A strong grounding in the commercial management of accounts, including P&L; responsibility, forecasting, scope management, and growth planning
- Demonstrated ability to grow accounts and expand studio scope,identifyingand converting opportunities that extend the offering beyond production into strategy, creative, and data
- Experience developing, coaching, and leading senior team members, witha track recordof building high-performing, motivated teams
- Strong strategic thinking, with the ability to contribute meaningfully to brand and marketing strategy conversations, not just operational delivery
- The ability to balance oversight and delegation effectively,maintainingvisibility of the studio’s output without getting caught in day-to-day p

📌 Account Director (Ciudad de México)
🏢 OLIVER - North America
📍 Ciudad de México