Our client, a prestigious hotel group located in the vibrant tourist destination of Tijuana, Baja California , is seeking a highly organized and quality-driven Supervisor de Limpieza y Control de Calidad en Hotelería. This role is instrumental in ensuring that all guest rooms, public areas, and back-of-house spaces meet the impeccable standards expected of a luxury establishment. The idóneo candidate will have a keen eye for detail, a strong understanding of housekeeping operations, and exceptional leadership skills to manage a team of housekeeping staff. You will be responsible for training, inspecting, and ensuring consistent delivery of a superior guest experience through exceptional cleanliness. This is an excellent opportunity to advance your career in the hospitality industry and contribute to the reputation of a renowned hotel brand in Tijuana, Baja California .

About the Role

Our client, a prestigious hotel group located in the vibrant tourist destination of Tijuana, Baja California , is seeking a highly organized and quality-driven Supervisor de Limpieza y Control de Calidad en Hotelería. This role is instrumental in ensuring that all guest rooms, public areas, and back-of-house spaces meet the impeccable standards expected of a luxury establishment. The ideal candidate will have a keen eye for detail, a strong understanding of housekeeping operations, and exceptional leadership skills to manage a team of housekeeping staff. You will be responsible for training, inspecting, and ensuring consistent delivery of a superior guest experience through exceptional cleanliness.



This is an excellent opportunity to advance your career in the hospitality industry and contribute to the reputation of a renowned hotel brand in Tijuana, Baja California .

Key Responsibilities

- Oversee the daily operations of the housekeeping department, ensuring efficient room cleaning, public area maintenance, and linen management.
- Conduct regular inspections of guest rooms, suites, and public areas to ensure adherence to quality standards and brand guidelines.
- Train new housekeeping staff on cleaning procedures, safety protocols, and guest service expectations.
- Develop and implement cleaning schedules and assign tasks to housekeeping attendants and supervisors.
- Manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock and controlling costs.
- Address guest complaints and concerns related to housekeeping services promptly and professionally.
- Collaborate with other hotel departments, such as Front Desk and Maintenance, to ensure seamless guest satisfaction.
- Ensure compliance with all health, safety, and sanitation regulations within the hotel premises.
- Maintain accurate records of inspections, staff performance, and inventory.
- Motivate and lead the housekeeping team to achieve high levels of performance and service excellence.

Requirements

- Proven experience in hotel housekeeping management or supervision.
- Strong knowledge of housekeeping operations, cleaning techniques, and sanitation standards.
- Excellent leadership, communication, and interpersonal skills.
- Ability to conduct thorough inspections and provide constructive feedback.
- Proficiency in inventory management and cost control.
- Knowledge of health and

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📌 Supervisor De Calidad Y Producción (Tijuana)
🏢 Accentech SA de
📍 Tijuana