$14,000-$16,000 MXN per month | Full-Time | Legal Benefits
Support U.S.based clients from Guadalajara in a stable, bilingual customer service role.
This is a non-sales position, focused entirely on service and support.
What You'll Do:
- Answer inbound calls from U.S.based clients
- Provide clear, accurate, and helpful solutions
- Log all call details and case updates accurately
- Collaborate with internal teams on more complex cases
What You'll Need:
- Fluency in English and Spanish, spoken and written
- Strong communication and active listening skills
- Calm, professional, and customer-focused attitude
- 1+ year of experience in bilingual customer service
- Call center experience is a plus but not required
What We Offer:
- Competitive salary between $14,000 and $16,000 MXN per month,
based on English level and experience
- Full legal benefits
- Paid training
- Supportive team and stable work environment
- Opportunities for professional growth
Documents Required:
- RFC
- Constancia de Situación Fiscal **, Régimen de Sueldos y Salarios y Asimilados a Salarios
- CURP
- NSS, IMSS
- Valid official ID
- Proof of address
Pay: $14,** - $16,** per month
Application Question(s):
- Do you live inside the ZMG?
Experience:
- Phone Agent/Customer Service: 1 year (required)
Language**:
- English fluently (required)
Work Location: In person