?️ We're Hiring | Join the Brembo Team ? At Brembo Apodaca, we're looking for an experienced professional to join our team as: ? CUSTOMER SERVICE COORDINATOR – OEM ACCOUNTS Are you passionate about the automotive industry, customer satisfaction, and team leadership? This opportunity might be for you ? Your Challenge Lead and coordinate our Customer Service team, ensuring effective demand management, on-time deliveries, and strong relationships with major OEM customers such as Ford, GM, VW, Toyota, BMW, Stellantis, and others. ?
Key Responsibilities
• Lead, coach, and develop the Customer Service Representative (CSR) team.
• Oversee customer demand, order management, and delivery performance.
• Monitor shipments, identify potential risks, and manage customer escalations.
• Ensure accurate execution of EDI, ASN, ERP transactions, and OEM customer portals.
• Collaborate with Planning, Production, Logistics, Quality, and Finance teams.
• Drive continuous improvement in customer service processes and operational performance.
• ? What We're Looking For: ✅ Experience in Customer Service within the automotive industry (OEM/Tier 1). ✅ Proven team leadership and coordination skills. ✅ Knowledge of EDI, ASN, ERP systems, and automotive customer portals. ✅ Experience in demand management, order fulfillment, delivery tracking, and escalation management. ✅ Strong communication, analytical, problem-solving, and organizational skills. ?
Location:
Apodaca, Reciente León, Mexico. ? Interested in taking the next step in your career? Send your resume to
[email protected] with the subject line: Customer Service Coordinator. ? Join a global company driven by innovation, teamwork, and excellence. Be part of the Brembo journey #Brembo #WeAreHiring #CustomerService #AutomotiveIndustry #OEM #SupplyChain #Leadership #JobOpportunity #Apodaca #NuevoLeon
📌 Customer Service Coordinator – OEM Accounts (Ciudad Apodaca)
🏢 BREMBO
📍 Ciudad Apodaca