DescriptionRedefine the future of customer experiences. At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Whether it's through our signature Amazing Service, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

While this role is open to remote candidates across Mexico, team members located within 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Nextiva is looking for a Staff DevOps Engineer to lead the design and evolution of our platform engineering practice, with deep technical ownership of Kubernetes infrastructure.

You'll help define how engineering teams build, deploy, and operate software by establishing platform architecture, standards, and paved roads that make infrastructure easier to consume without sacrificing reliability, security, or scalability.

What you'll do
- Own the architecture and roadmap for our multi-cluster Kubernetes platform, including scaling, upgrades, and multi-tenancy.
- Architect service mesh, networking, and ingress strategies for reliable and secure communication across services.
- Define platform standards for GPU and ML workload scheduling and resource management on Kubernetes.
- Partner with AI/ML teams on infrastructure requirements for training and inference workloads.
- Drive capacity planning and cost optimization across Kubernetes and cloud infrastructure.
- What you bring
- Bachelor's degree in Computer Science or a related field, or equivalent work experience.
- 8+ years of DevOps, platform, or infrastructure engineering experience.




- 5+ years of hands-on Kubernetes experience in production, including cluster architecture, upgrades, and multi-tenant environments.
- Strong hands-on experience operating cloud infrastructure across AWS and Google Cloud Platform (GCP).
- Strong Infrastructure-as-Code experience with Terraform or Pulumi.
- Deep understanding of container orchestration, networking, ingress, and service mesh technologies such as Istio, Linkerd, or Cilium.
- Experience with middleware and messaging technologies such as Nginx, Kafka, and Redis at scale.
- Experience with GPU scheduling, node pools, and resource quotas supporting ML/AI training or inference workloads in GKE and EKS.
- Strong Linux, networking, storage, and security fundamentals.
- Experience operating observability platforms such as Prometheus, Grafana, Datadog, or OpenTelemetry at platform scale.
- Demonstrated ability to understand, calculate, forecast, and optimize cloud and Kubernetes infrastructure costs, including evaluating the cost implications of architecture, capacity, compute, and resource-allocation decisions.
- Experience with capacity planning and resource optimization, balancing performance, reliability, scalability, and infrastructure cost.

Additional experience that will help you succeed
- Kubernetes policy-as-code and security tooling such as OPA/Gatekeeper, Kyverno, or image-scanning technologies.
- AWS, GCP, Azure, CKA,



or CKS certifications.

Experience designing infrastructure capable of supporting ML/AI training or inference workloads.
- Ability to work with AI/ML engineering teams to translate workload requirements into scalable Kubernetes and cloud platform capabilities.

Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. Total RewardsOur Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.
- Health
- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
- Insurance
- Life Insurance (24 times your monthly salary)
- Work-Life Balance
- Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
- Financial Security
- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
- Wellness
- Employee Assistance Program and comprehensive wellness initiatives
- Growth
- Access to ongoing learning and development opportunities and career advancementAt Nextiva, we're committed to supporting our employees' health, well-being, and professional growth.

📌 DevOps Senior Engineer (Ciudad de México)
🏢 Devconnectplatform
📍 Ciudad de México