Toshiba Integral Commerce Solutions in Mexico is seeking an L3 Support Software Engineer to be the final escalation point for field issues on the ELERATM Commerce platform. You will troubleshoot production incidents, work with L2 and other teams, and draft design and functional documents. The role demands 8+ years in software development, strong Java (Spring/SpringBoot), cloud and web apps, plus the ability to communicate with international customers and perform root-cause analysis for bug fixes.