FedEx Express México in Mexico City is seeking an Employee Solutions Representative Senior to handle online and telephone inquiries, perform back-office functions, and mentor junior staff. The role emphasizes accurate data entry and process support for US-based employees.
The position requires a high school diploma (bachelor’s preferred), English proficiency (TOEIC 750), and at least four years in customer service or payroll/HR support. Versátil, fast-paced environment with growth opportunities.