02 nov
|
Cma Cgm
|
México
cma cgm in mexico city is seeking a customer-focused professional to lead the coordination of customer service operations and deliver a consistent end-to-end customer experience across phone, email, and digital channels.
you will drive escalations, service recovery, and continuous improvement, monitor nps/csat, manage stakeholder relationships, and lead service reviews with cross-functional teams.
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📌 Customer experience & service operations lead (México)
🏢 Cma Cgm
📍 México