we are looking for a proactive and customer-oriented professional to join our customer service team. This position is responsible for providing excellent support to customers, ensuring timely follow-up on requests, and maintaining effective communication with internal departments to guarantee customer satisfaction.
requirements:
- previous experience in customer service or related positions.
- advanced english is mandatory.
- advanced excel skills are required.
- planning experience
- experience using erp and/or crm systems is preferred.
- strong communication and organizational skills.
- ability to work in a fast-paced environment and manage multiple priorities.
skills & competencies:
- customer-oriented mindset
- problem-solving skills
- attention to detail
- teamwork
- sense of urgency
- strong follow-up skills
#j-18808-ljbffr
📌 Customer service associate (México)
🏢 Grupo TECMA
📍 México
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