( 20185 )

At One&Only;, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Cradled on the cusp of the Baja Peninsula, One&Only; Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

About The Job

At One&Only; Palmilla, the Stewarding Manager plays a critical role in supporting the Food&Beverage; operation by ensuring the highest standards of cleanliness, sanitation, food safety, and operational efficiency across all kitchens, stewarding areas, restaurants, bars, and banquet facilities.

This position is responsible for leading the stewarding team, managing operating equipment inventories, controlling departmental expenses, overseeing strategic replacement programs for china, glassware, silverware, and kitchen equipment, and ensuring compliance with the resort’s Food Safety Management System (FSMS) certification and all food safety regulations.

The Stewarding Manager partners closely with Culinary, Food & Beverage, Engineering, Purchasing, Finance,



and Human Resources to maintain exceptional standards while optimizing costs and supporting the overall guest experience.

About You

The adecuado candidate is a hands-on leader with strong operational knowledge of luxury hospitality stewarding operations. You are highly organized, detail-oriented, and passionate about maintaining world-class cleanliness, safety, and food hygiene standards.

You possess excellent leadership and communication skills, the ability to motivate and develop teams, and a strong understanding of cost control, inventory management, preventive maintenance, and food safety systems.

You thrive in a fast-paced luxury environment and consistently demonstrate a proactive approach to problem-solving, operational excellence, and continuous improvement.

Key Duties and Responsibilities

Leadership & Team Management

- Organize and lead the Stewarding team, coordinating daily activities through supervisors and shift leaders.
- Recruit, interview, train, coach, and develop team members in accordance with company policies and procedures.
- Ensure adequate staffing levels based on operational needs and approved staffing guidelines.
- Monitor attendance, productivity, grooming standards, and compliance with company policies.
- Foster a positive and collaborative work environment focused on teamwork, accountability, and continuous improvement.





Food Safety & Sanitation

- Ensure compliance with all hygiene, sanitation, and food safety standards throughout all stewarding and kitchen areas.
- Maintain compliance with the resort's Food Safety Management System (FSMS) certification requirements.
- Support internal and external audits, inspections, and corrective action plans with Hygiene Manager
- Develop, implement, and monitor daily, weekly, monthly, and deep-cleaning programs using standardized checklists.
- Conduct daily inspections of all areas under responsibility to ensure the highest standards of cleanliness and organization.

Operational Support

- Maintain all kitchens, stewarding areas, restaurants, bars, and banquet facilities in optimal operating condition.
- Coordinate with Culinary and Food & Beverage teams to support all operational requirements.
- Attend BEO meetings, pre-convention meetings, and operational planning meetings as required.
- Ensure proper handling, storage, cleaning, and maintenance of all operating equipment.

E vents & Internal Functions Support

- Oversee and support the setup, execution, and breakdown of banquet events, weddings, conferences, outdoor functions, and special resort events.
- Coordinate with Banquets, Food & Beverage, Culinary, and Event Services teams to ensure all stewarding requirements are fulfilled for each event.
- Ensure the availability, cleanliness, transportation, and proper handling of all operating equipment required for events and functions.
- Work closely with the Stewarding Supervisor and/or Chief Steward responsible for setups and logistics to execute event requirements efficiently and according to e

📌 Stewarding Manager (San José del Cabo)
🏢 One&Only Resorts
📍 San José del Cabo