American Express in Mexico City is seeking a customer service professional to deliver exceptional experiences across channels. You will resolve issues efficiently using product knowledge, while building trust as the first point of contact for customers.
The role emphasizes empathy, clear communication, and adherence to procedures. You will help drive digital adoption and contribute to process improvements in a dynamic, KPI-driven environment.
📌 Especialista de Atención al Cliente Bilingüe y Digital (Ciudad de México)
🏢 American Express
📍 Ciudad de México
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