Senior DevOps Engineer — Platform Deployment & Multi-Cloud Infrastructure

Accomplished Tech Visionary Elevate your expertise to new heights at 3Pillar, the premier destination for trailblazing senior software engineers like yourself. Picture collaborating with industry leaders, spearheading transformative projects that redefine urban living, establishing new media channels for enterprise companies, or driving innovation in healthcare. Our mission is to revolutionize the tech landscape, and your skills are integral to achieving this ambitious goal.

Your role extends beyond the realm of code composition; you will architect transformative solutions that reshape entire industries. Join us and spearhead the charge toward a tech future that transcends the ordinary.

About The Role

We are hiring a Senior DevOps Engineer to own and evolve the deployment of our AI-powered application modernization platform (NEXUS) into client production environments. This role is a unique hybrid of Platform Engineering and Technical Advisory. You will not only design the underlying multi-cloud infrastructure (AWS, Azure, GCP) but also partner directly with client IT groups to establish SysOps frameworks. You will leverage our AI-driven automation tools to provision infrastructure, integrate AIOps for anomaly detection and remediation, and ensure clients receive seamless product updates via our Helm-based delivery pipeline.

This is a senior individual contributor role that requires a "product mindset"—you are designing for scale, security, and long-term operational sustainability in client environments.

What you will do

Client Collaboration & SysOps Partnership

- Serve as the primary technical partner to client IT groups,



guiding them on best practices for operating bespoke NEXUS implementations.
- Work with client-aligned delivery teams to manage the lifecycle of the platform, ensuring timely and reliable product updates via Helm charts.
- Collaborate with client stakeholders to tailor infrastructure and operational workflows, ensuring NEXUS integrates seamlessly with their existing enterprise monitoring and ticketing systems.

AI-Driven Automation & AIOps Integration

- Build & Leverage AI for Provisioning: Architect and implement AI-assisted workflows to automate the provisioning and configuration of infrastructure across multi-cloud environments.
- AIOps Implementation: Integrate and adopt 3Pillar’s AIOps platform into client ecosystems to enable proactive, automated anomaly detection and incident remediation.
- Knowledge Base Evolution: Maintain and refine the AIOps knowledge base, training agents to perform accurate root-cause analysis (RCA) and automate recurring issue resolution.

Platform & Multi-Cloud Development

- Evolve our Helm-based platform layer and Terraform module libraries to support standardized, secure deployment patterns across AWS, Azure, and GCP. 1 2
- Design for "Delegation": Move our automation from simple execution to self-adapting workflows that handle ambiguity and get smarter over time. 3




- Ensure all infrastructure-as-code and automated remediation scripts meet rigorous enterprise security and compliance standards, including PII access logging and least-privilege IAM

Our technology stack

You should be comfortable working with most of the following (or able to ramp quickly):

Area

Technologies

IaC

Terraform (>= 1.5), remote state (S3 + DynamoDB), module versioning via Git tags

Cloud

AWS (primary for client deployments): EKS, VPC, NLB, EFS, ECR, Route 53, KMS, IAM/IRSA

- Azure: AKS, Key Vault, ACR, VNet
- GCP: GKE, Artifact Registry

Kubernetes

Production cluster operations, storage classes, ingress, HPA, troubleshooting CrashLoop / init failures

Packaging

Helm (umbrella charts, atomic releases), feature-flag-driven deployments

Platform services

HashiCorp Vault, Keycloak, OAuth2 Proxy, cert-manager, Zalando Postgres Operator, Neo4j, Redis Operator, Strimzi Kafka, Prometheus/Grafana/Loki, Apache Airflow, MinIO

Application platform

Python/FastAPI backend, React frontend, MCP server, background workers, retrieval/RAG services; container images on a private registry (e.g. GHCR)

CI/CD & GitOps

GitHub Actions, Flux (internal environments), image signing (Cosign)

Observability & ops

kubectl, helm, structured logging (Loki), metrics/alerts, operational runbooks

Security

TLS (Let's Encrypt DNS-01), secrets via Vault/VSO, SSO/OIDC, VPN / CIDR-based ingress controls

Required Experience

- Client-Facing Advisory & Enablement: Proven experience in a technical advisory or client-facing engineering role. You are comfortable partnering with client IT teams, guiding them through technical adoption, and tra

📌 Senior DevOps Engineer_Req 117 (Estado de México)
🏢 3Pillar
📍 Estado de México