The Kraft Heinz Company in Mexico City seeks a Customer Care & Technical Services Sr Angent to monitor customer portals, log and track complaints, and provide timely technical and compliance documentation for products approved for sale in Foodservice.
The role partners with Quality, Regulatory, R&D;, Sales, Plants, and Procurement to ensure accurate product information, customer-facing statements, and audit-ready records. Reports to Manager, Quality – AFH & KHI Customer Care.
📌 GBS Contact Center Analyst (Xico)
🏢 The Kraft Heinz
📍 Xico
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