We're building the AI-driven future of customer success, from retention to growth We're building the AI-driven future of customer success, from retention to growth Gainsight is the AI-powered retention engine behind the world's most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.
About This RoleWe're looking for a full time People Operations Partner to join our People Operations team collaborating closely with the Senior Manager, Center of Excellence. This is a remote role based in Mexico City, Mexico, and employment will be managed through Remote, our Employer of Record.
In this role, you'll play a key role in strengthening data-driven decision-making across the People function by delivering dashboards, compliance reports, and insights that support business decisions, board reporting, and people program strategies. This is a great opportunity for someone who thrives in a detail-oriented, analytical environment and enjoys working cross-functionally with teams like Teammate Success, People Strategy Partners, and senior leadership. The adecuado candidate brings strong skills in data analysis, reporting, and HR systems.
Manage expense reports:



track and submit expense reports accurately and on time.
This role will require global travel up to *% of the time for team meetings, training, or company events.
What We're Looking For5+ years of related experience and a Bachelors degree (or equivalent experience), required5+ years as an Executive Assistant, supporting C-level executives5+ years coordinating high-volume global travel and calendar management across global time zones, with a focus on efficiency and attention to detail3+ years G-suite experienceWhy You'll Love It HereGainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real‐world problems. The starting base salary range for this role is * USD equivalent, paid in Mexican pesos via Remote.

We offer
a comprehensive benefits package including a corporate performance bonus and a Christmas bonus (Aguinaldo) per local requirements. Benefits are administered through Remote, including medical, dental, vision, and other local statutory benefits. Our Growth OpportunitiesFrom mentoring to career development opportunities, we're passionate about helping our teammates learn, grow, and thrive.
If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact ** you're applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.

📌 Executive Administrative Assistant Needed Immediately (México)
🏢 Gainsight
📍 México