Who We AreFor over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to integral trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.
Customer Service Representative, SeniorOur vision: Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. The RoleThis position is responsible for act as a liaison between company and clients to provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Key Responsibilities
Provide the highest level of customer service to clients, vendors, and service providers.
Assist with onboarding and administration of new customers,



including but not limited to account set up in company system, assisting with inquiries, providing solutions, among others.
Intermediate MS Office knowledge.
Bilingual in Spanish/English (US SB only). Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.
If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at ** we receive a high volume of applications, we're only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status.

📌 Client Services Rep. (México)
🏢 Buckland
📍 México