Sr Software Support Engineer (México)

Sr Software Support Engineer (México)

02 nov
|
Toshiba
|
México

02 nov

Toshiba

México

Toshiba Global Commerce Solutions is seeking a Director of Go-to-Market (GTM) for Professional Services (PS) to shape and scale how our Professional Services organization drives adoption of the ELERA software platform and its enabling professional services among mid-market and channel retail clients. This role owns both the strategic framework connecting Professional Services offerings to Toshiba's broader growth objectives and the routes to market through which those services reach clients, ensuring services are positioned, packaged, and enabled to accelerate client outcomes and platform stickiness across direct, partner, and alliance-led channels. 12+ years of experience in professional services, GTM strategy, or related roles, ideally in enterprise software and/or services companies. Experience shaping a services portfolio strategy and defining and managing multi-route GTM models at scale. Design service definitions and packaging models that support platform adoption and expansion through new and existing routes to market. Route-to-Market Execution Own the route-to-market models for Professional Services and define how services themselves should be structured and packaged to enable each route. Partner with the Business Partner and Marketing teams to ensure the Professional Services portfolio is represented in partner enablement programs, supporting consistent, high-quality delivery across all routes. Ensure the services portfolio can support new routes to market, such as new regional partners and alliance-delivered models, to expand Professional Services reach. Develop metrics and reporting to track how Professional Services strategy and route performance contribute to ELERA revenue growth and client retention. Represent Professional Services go-to-market and route-to-market strategy in executive planning and revenue forecasting discussions.

ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC,



providing retail store solutions to your favorite brands. These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. Toshiba Integral Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following: Group health coverage (medical, dental, & vision) Pre-tax spending accounts Generous paid holiday schedule, paid vacation & sick/personal days Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

📌 Sr Software Support Engineer (México)
🏢 Toshiba
📍 México

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