WHAT MAKES US A GREAT PLACE TO WORKWeareproudtobeconsistentlyrecognizedasoneoftheworld'sbestplacestowork.
WearecurrentlythetoprankedconsultingfirmonGlassdoor'sBestPlacestoWorklistandhaveearnedthe#1overallspotarecordseventimes.Extraordinaryteamsareattheheartofourbusinessstrategy,butthesedon'thappenbychance.Theyrequireintentionalfocusonbringingtogetherabroadsetofbackgrounds,cultures,experiences,perspectives,andskillsinasupportiveandinclusiveworkenvironment.Wehirepeoplewithexceptionaltalentandcreateanenvironmentinwhicheveryindividualcanthriveprofessionallyandpersonally.WHO YOU'LL WORK WITHYou'll joinourAmericasBenefitsteam,supportingtheadministrationanddeliveryofBain'semployeebenefitsprogramsacrosstheUnitedStates.You'll collaboratewithHRcolleagues,payrollteams,externalbenefitsproviders,andotherstakeholderstoensureemployeesreceivetimely,accurate,andhigh-qualitysupportthroughouttheirbenefitsexperience.WHERE YOU'LL FIT WITHIN THE TEAMAsanAssociatewithintheAmericasBenefitsteam,you'llplayanimportantroleinsupportingtheday-to-dayadministrationanddeliveryofourU.S.
Employeebenefitsprograms,includinghealth,life,disability,accident,retirement,perks,andleaveofabsencebenefits.You'll serveasakeypointofcontactforemployees,helpingthemnavigatebenefitsquestionsandensuringapositiveserviceexperience.You'llalsosupportadministrativeprocesses,reporting,communications,andinitiativesaimedatimprovingoperationalefficiencyandtheoverallemployeeexperience.Thisroleisidealforsomeonewhoenjoyshelpingothers,hasstrongorganizationalskills,andthrivesinacollaborative,detail-orientedenvironment.WHAT YOU'LL DOEmployee Benefits Support & Service Delivery (70%)ServeastheprimarypointofcontactfortheU.S.
Benefitsinbox,providingtimelyandprofessionalassistancetoemployeesacrossalllevelsoftheorganization.Respondtoemployeebenefitsquestions,resolveissues,andcoordinateescalationswithappropriateinternalteamsorexternalproviders.Partnerwithinsurancecarriersandbenefitsvendorstoverifycoverage,requestidentificationcards,andresolveclaims-relatedquestions.Processbenefitschangesassociatedwithnewhires,qualifyinglifeevents,employeetransfers,departures,andleavesofabsence.Prepareanddistributeleaveofabsencecommunications,includingmedical,parental,military,family,andintermittentFamilyandMedicalLeaveAct(FMLA)leave,coordinatingwithHRAndexternalleaveadministrators.Prepareemployeebenefitsverificationlettersanddocumentationforinternationaltravelorvisapurposes.Distributerequiredlegalnotices,includingnewhireandDepartmentofLaborcommunications.Coordinateemployeerecognitionactivities,includingbabygiftswhenapplicable.Developandmaintainfrequentlyaskedquestionsandemployeebenefitscommunicationmaterials.Supportbenefits-relatedwebinars,employeecommunications,andeducationalinitiativesthroughouttheyear.Benefits Administration & Operational Support (20%)Maintainaccuratebenefitsandleaveinformationacrossinternalandexternaladministrativesystems.MonitorCOBRAenrollmentsandterminations,includingcoordinatingapplicablesubsidiesforemployeesreceivingseverance.Calculatebenefitscostsassociatedwithunpaidleaves,includingeducational,personal,andotherapprovedabsences,andcommunicaterelevantinformationtoPayroll.Maintainaccuratebenefitservicedatesfornewhires,rehires,transfers,andemployeesreturningfromunpaidleave.SupporttheannualOpenEnrollmentprocess,includingcarriercoordination,employeecommunications,vendorwebinars,systemtesting,andbenefitsdocumentation.Reviewemployeeeligibilityandvendorintegrationfiles,identifyingandresolvingdiscrepancieswithproviderssuchasBlueCrossBlueShield,DeltaDental,VisionServicePlan,andExpressScripts.Prepareanddistributeemployeeeligibilityfilestobenefitsproviders,includingBrightHorizons,HyattLegal,andPerksatWork.Conductregularauditstoensureconsistencybetweenexternalbenefitsadministratorsandinternalsystems,includingWorkday.Supportauditsrelatedtoleaveadministration,lifeinsurance,long-termdisability,retirementbenefits,andotheremployeebenefitsprograms.Benefits Projects & Continuous Improvement (10%)Supportperiodicandadhocbenefitsreportinganddataanalysis.Identifyopportunitiestostreamlineadministrativeprocessesandimproveoperationalefficiency.Contributetobenefits-relatedprojectsinvolvingtechnology,automation,andartificialintelligence.Supportbenefitsbenchmarking,vendorrequestsforproposals,awardsubmissions,andemployeebenefitsinitiatives.ParticipateintestingandimprovementactivitiesrelatedtoWorkdayandbenefitsadministrationsystems.ABOUT YOURequired QualificationsBachelor'sdegreeoranequivalentcombinationofeducation,training,andexperience.1+yearsofrelevantprofessionalexperience.Experienceworkingwithadministrativesystemsandprovidingcustomerserviceoremployeesupport.Generalknowledgeofemployeebenefitsprograms,includinghealthinsurance,retirement,lifeinsurance,disability,accidentbenefits,andleavesofabsence.StrongEnglishcommunicationskills,bothwrittenandverbal,inaprofessionalbusinessenvironment.ProficiencyinMicrosoftOfficeapplications.Excellentorganizational,reporting,andtimemanagementskills,withstrongattentiontodetail.Abilitytomanagemultiplepriorities,meetdeadlines,andmaintainaccuracyinadynamicenvironment.Strongjudgmentanddiscretionwhenhandlingconfidentialemployeeinformation.Abilitytocollaborateeffectivelywithcolleagues,externalproviders,andcross-functionalteamswhilebuildingtrustedworkingrelationships.Preferred QualificationsPreviousexperienceinemployeebenefitsadministration.Experiencesupportingemployeesorcustomersinaprofessionalservicesenvironment.FamiliaritywithWorkdayorsimilarHRadministrationsystems.Experiencecoordinatingwithexternalbenefitsprovidersorinsurancecarriers.WORKING MODELThis role follows a hybrid model, requiring in-office presence at least two days per week at our Polanco office in Mexico City.
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📌 Associate, Americas Benefits (Xico)
🏢 Bain &Amp; Company
📍 Xico