AgileEngine is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security for a remote-first organization. You will oversee onboarding and offboarding, deploy security tools like SentinelOne, and build self-service resources to reduce tickets.
Strong Google Workspace, Jira Service Desk, and English communication skills are essential. You will support multiple time zones, maintain security policies, and drive IT process improvements.
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📌 Senior Help Desk Technician - Remote & Flexible Hours (Santiago de Querétaro)
🏢 Importante empresa
📍 Santiago de Querétaro
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