Cimpress Technology in Ciudad Juárez, MX is seeking a Technical Support Engineer for the MIS Support team. You will serve as the primary escalation point for customers, provide Level 2 support, and assist the Incident Management team to resolve production issues.
You will analyze logs, configurations, and integrations, coordinate with Engineering, Product and DevOps, and help create runbooks and knowledge bases. This role offers a remote-first culture with integral collaboration.
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📌 Technical Support Engineer II – MIS & Fulfillment (México)
🏢 Vistaprint
📍 México
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