Placements24 in Culiacán, Sinaloa, Mexico, is seeking an experienced Agente de Soporte Técnico Avanzado to join our operations center. You will diagnose and resolve complex network and service issues for residential and business customers, providing step-by-step guidance via phone and chat support, and on-site when required.
The adecuado candidate has at least 2 years in technical support, solid networking (TCP/IP, DNS, DHCP) understanding, and excellent problem-solving and communication skills.