Wipro Limited is seeking a technical support specialist to provide effective client support, resolve issues, and escalate where necessary to meet SLAs. The role requires 3–5 years of experience in technical consulting and a strong focus on customer service and problem-solving.
You will manage inquiries via calls and emails, document details, and utilize knowledge bases to deliver timely resolutions. The position emphasizes maintaining high-quality service and product understanding.
📌 Customer Support Engineer II (Jalisco)
🏢 Wipro
📍 Jalisco