Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Iron Mountain is seeking an innovative Senior Developer, Service Now to join our Enterprise Technology team.
As our digital footprint continues to evolve, your expertise will help pave the way for smarter, highly automated enterprise workflows. In this role, you will have the opportunity to design and customize scalable Service Now solutions, integrate critical systems, and deploy advanced Now Assist AI tools.

Design, build, and maintain custom applications, complex workflows, catalog items, and system integrations on the Service Now platform.

Manage cross-platform impacts of requested changes, enforce quality standards, and oversee regular Service Now version upgrades for vendor compliance.
Bridge Technical & Business Needs:



Collaborate directly with Solutions Architects and business stakeholders to turn complex requirements into functional Agile deliverables.
5+ years of experience developing and maintaining solutions on the Service Now platform.
~ Expert proficiency in Java Script, Service Now API web services, and core modules such as ITSM, ITOM, SPM, HAM, SAM, CSM, or SPO.
~ Service Now Certified Application Developer (CAD) required; Bachelor's degree in Information Technology or a related technical field.

~ Strong understanding of ITIL principles and a track record of mentoring developers within an Agile framework.

Flexible work options/alternative work options to support work–life balance.

Comprehensive health, wellness, and retirement plans.

Category: Information Technology

Iron Mountain is a general leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Iron Mountain is committed to a policy of equal employment opportunity.

📌 Senior Software Engineer (Full-time Remote) (Ciudad de México)
🏢 Iron Mountain
📍 Ciudad de México