Kraken is seeking a customer-focused specialist for the Voice team on a 6-month fixed-term contract. You will handle inbound calls, educate clients on Kraken products, and guide funding and trading activities.
The role emphasizes building strong relationships, cross-geography support, and ongoing product feedback. Idóneo candidates have 2+ years in customer service, are fluent in English and Spanish, and comfortable with Zendesk.
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📌 Crypto Client Experience Specialist (Voice) (Ciudad de México)
🏢 Electric Capital
📍 Ciudad de México
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