Sales and Business Development Queretaro, QUE • ID: **** • Full-Time/Regular The Inside Sales Specialist drives profitable growth within assigned MX accounts through customer recovery, retention, re-engagement, new-account development, and prospecting in CNC/Robot aftermarket, digitalization, automotive, and other priority markets.
The role qualifies and manages opportunities, maintains accurate pipeline information in Salesforce, prepares and follows up on quotations, and ensures effective customer communication and handoff through closure, transfer, or disqualification.
Position Duties and Responsibilities: Activity conduct initial discovery and determine business need, application, timing, decision process, budget indication, and next action.
Qualify leads using consistent criteria and transfer sales-ready opportunities to the appropriate sales, solution, service, channel, or technical owner with complete context and a documented follow-up plan.
Maintain accurate account, contact, lead, opportunity, activity, and next-step information in Salesforce ; ensure pipeline stages and expected timing remain current.
Prepare and follow up on quotations, coordinate internal responses, and maintain ownership of customer communication until the opportunity is closed, transferred, or formally disqualified.
Collaborate with Sales, Service, Marketing, Application Engineering, Customer Care, Credit, and distribution partners to remove barriers, protect customer experience, and accelerate conversion.
Provide regular visibility to account recovery progress,



retention risks, lead quality, pipeline movement, customer feedback, and barriers requiring management support.
Supervisory / Management Responsibilities ·No direct reports.
Travel Requirements ·5-10% travel based on training and customer demand, primarily within Mexico Essential Education, Skills and Experience 2+ years of experience in B2B sales, preferably in industrial automation or manufacturing technology.
Bachelor's degree in engineering, Industrial Technology, Business, or a related field (preferred).
Excellent communication and negotiation skills, with the ability to simplify technical concepts.
Experience using CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms.
Ability to work cross-functionally with technical and customer support teams.
Self-motivated, organized, and results driven.
Previous experience in Inside Sales, Customer Service, or a similar role.
Effective and persuasive communication skills to build relationships developing trust Ability to work independently and as part of a team.
Results-oriented with strong negotiation skills.
Communicate verbal and written in various settings: one-on-one, small and large groups, or among diverse styles and position levels (English and Spanish).
Outgoing and excellent telephone personality Beneficial Education, Skills and Experience Understanding of automation systems, including CNC, PLCs, HMIs, robotics, and IoT-enabled devices.
Salesforce experience SAP experience Japanese Robot and CNC maintenance

📌 Inside Sales Specialist (Santiago de Querétaro)
🏢 Mitsubishi Electric Automation
📍 Santiago de Querétaro