Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. Under the guidance and direction of the Food & Beverage Division, and in full compliance with the policies and standards of One&Only; Palmilla, the Private Dining Manager is responsible for ensuring that the Private Dining department operates at the highest levels of quality, service, and profitability, delivering an exceptional and personalized guest experience.
This role leads the overall Private Dining operation, overseeing the team, service processes, food and beverage quality, cost control, and guest satisfaction, while consistently upholding the brand's luxury standards.
You are a service-driven leader with exceptional attention to detail and a passion for luxury hospitality .
You demonstrate innovation , professionalism , and a strong alignment with luxury brand standards .
Provide effective leadership and management of all aspects of the Private Dining department , ensuring optimal performance and service excellence .
Coordinate and supervise the preparation , set up, presentation , and service of all food and beverage offerings , maintaining the highest quality , hygiene , and presentation standards .
Ensure the smooth and complete operation of food and beverage services within Private Dining .
Supervise the proper delivery , presentation , and control of all department amenities .
Lead recruitment-related activities including interviews, hiring , onboarding , training, coaching,



and performance evaluations , in coordination with Food & Beverage leadership and Human Resources .
Conduct regular inspections of mise en place areas , inventory levels , and storage standards .
Lead daily shift briefings (AM and PM) to align service standards , priorities , and team communication .
Implement daily , weekly , and monthly controls to monitor departmental activities , tasks , and results .
Stay up to date with industry trends , innovation , technology , gastronomy , and best practices within luxury hospitality and food and beverage operations .
Prepare and submit the department's payroll on a bi-weekly basis.
Ensure that all scheduled activities and responsibilities for supervisors , order takers , and servers are properly executed .
Follow up on any pending issues or incidents occurring during any operational shift.
Ensure menus and all materials related to Private Dining service are in proper condition and up to date.
Ensure accurate inventory levels in storage areas and oversee monthly inventory counts .
Maintain strict control over linen and any equipment shared with or provided by other departments .
Minimum of 1-2 years of experience in a similar role within luxury hotels or resorts.
Proven experience leading teams , managing costs , inventories , and service quality .
Solid understanding of food safety, hygiene , and quality standards .
Fluency in English and Spanish ( required ).
Proficiency in hotel operating systems and administrative tools .
Our brand is expanding faster than ever before.

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