Googler Experience Operations Specialist, People Experience (Spanish, English)
~ Bachelor's degree or equivalent practical experience.
~Ability to communicate in Spanish and English fluently, to support client relationship management in this region.

Strong operations mindset and proven ability to analyze performance based on data and metrics.
Excellent user facing skills with an escalation management record.
We deliver end-to-end global HR processes (with regional nuance where needed) that are personalized and delightful for millions of candidates and 175k+ Googlers. Made up of equal parts HR professionals, former consultants, and analysts, we're the advocates of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people's decisions are based on data.
As Google grows, so do the operational complexities, compliance risks, and cultural nuances that are unique to the markets, sites, countries, and regions where Googlers work. We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.




Deliver above and beyond operational excellence within service line(s) in Canada and Latam, driving service delivery, service planning, ensuring Service-level agreement (SLAs) are met and activities follow process timeliness and accuracy targets across all service areas through continued improvement of operational excellence.
We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a general company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

📌 Googler Experience Operations Specialist, People Experience (Ciudad de México)
🏢 Google
📍 Ciudad de México