Sovos is seeking a Junior Technical Support Specialist to bridge technology and customers using our SaaS platform. You will resolve escalated technical issues and ensure outstanding service during LATAM business hours, with a Wednesday–Sunday night schedule.
The role emphasizes PostgreSQL, cloud infra, logs analysis, and cross-team collaboration. You will support mission-critical enterprise applications, write troubleshooting guides, and leverage AI-assisted workflows to improve outcomes while
📌 Junior Tech Support (México)
🏢 Sovos
📍 México